Privacy Policy

Thank you for visiting a website of DatenPioniere GmbH (hereinafter: DP). We attach great importance to your privacy and the protection of your personal data. We would therefore like to take this opportunity to inform you how we use and protect the data we collect about you. For DP, it goes without saying that we comply with all applicable data protection laws and regulations, including the EU General Data Protection Regulation (“GDPR”).

Data collection on this website - Who is responsible for data collection on this website?
‍Data processing on this website is carried out by the website operator. His contact details can be found in the legal notice on this website.
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‍How do we collect your information?
‍On the one hand, your data is collected when you provide it to us. This may include data that you enter in a contact form. Other data is collected automatically or after your consent when you visit the website by our IT systems. This is primarily technical data (e.g. Internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website.
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‍What do we use your data for?
‍Some of the data is collected to ensure that the website is provided error-free. Other data can be used to analyze your user behavior.
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‍What are your rights with regard to your data?
‍You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request that this data be corrected or deleted. If you have given your consent to data processing, you can withdraw this consent at any time for the future. You also have the right to request that the processing of your personal data be restricted under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of data protection. Analytical tools and tools from third parties. When you visit this website, your surfing behavior can be statistically evaluated. This is done primarily with so-called analysis programs. Detailed information about these analysis programs can be found in the following privacy policy.

‍2. Hosting and Content Delivery Networks (CDN) External Hosting
‍This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host's servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website. The host is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offering by a professional provider (Art. 6 para. 1 lit. f DSGVO) .Our host will only process your data to the extent process as necessary to fulfill its performance obligations and follow our instructions with regard to this data.
We use the following host: Webflow 398 11th St, San Francisco, CA 94103, USA
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‍Conclusion of a contract for order processing.
‍In order to ensure data protection-compliant processing, we have concluded an order processing contract with our host.

‍3. General information and mandatory informationData protectionThe operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations and this privacy policy. When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done. We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) may have security gaps. It is not possible to completely protect data from access by third parties.

‍Note on the responsible body
‍The responsible body for data processing on this website is:
DatenPioniere GmbH
Feldstraße 27b
44141 Dortmund
Telephone: +49 231 58 44 99 00

Our company has appointed a data protection officer. If you have any questions about data protection, please contact the data protection officer at datenschutz@datenpioniere.de.Responsible body is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

‍Storage period
‍Unless a specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you make a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have any other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons cease to apply.
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‍Note on data transfer to the USA.
‍Our website includes tools from companies based in the USA. When these tools are active, your personal data may be transferred to the US servers of the respective companies. We would like to point out that the USA is not a safe third country within the meaning of EU data protection law. US companies are required to disclose personal data to security authorities without you, as the person concerned, being able to take legal action against this. It cannot therefore be ruled out that US authorities (e.g. secret services) may process, evaluate and permanently store your AUFUS servers for monitoring purposes. We have no influence on these processing activities.

‍Withdrawal of your consent to data processing.
‍Many data processing processes are only possible with your express consent. You can withdraw consent that you have already given at any time. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.

‍Right to object to data collection in special cases and against direct advertising (Art. 21 GDPR)
‍IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 PARA. 1 LIT. E OR F DSGVO, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU FILE AN OBJECTION, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED, UNLESS WE CAN PROVE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21 (1) GDPR) .IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU AT ANY TIME TO INSERT DATA FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS ASSOCIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL THEN NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION IN ACCORDANCE WITH ARTICLE 21 (2) GDPR).

‍Right to lodge a complaint with the competent supervisory authority
‍In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

‍Right to data portability.
‍You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to yourself or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done insofar as it is technically feasible.

‍SSL or TLS encryption.
‍For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection when the browser's address line changes from “http://” to “https://” and by the lock icon in your browser line. If SSL or TLS encryption is activated, the data that you submit to us cannot be read by third parties.

‍Information, deletion and correction
‍Within the framework of the applicable legal provisions, you have the right to receive information free of charge about your stored personal data, its origin and recipients and the purpose of data processing and, if applicable, a right to correct or delete this data. For this and other questions on the subject of personal data, you can contact us at any time at the address given in the legal notice.

‍Right to restrict processing
‍You have the right to request that the processing of your personal data be restricted. To do so, you can contact us at any time at the address given in the legal notice. The right to restrict processing exists in the following cases: · If you dispute the validity of your personal data stored by us, we usually need time to verify this. For the duration of the audit, you have the right to request that the processing of your personal data be restricted. · If the processing of your personal data was/happens unlawfully, you can request the restriction of data processing instead of deletion. If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of deletion. · If you have filed an objection in accordance with Article 21 (1) GDPR, a balance must be made between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of the processing of your personal data. If you have restricted the processing of your personal data, this data — apart from its storage — may only with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State are processed.

4. Data collection on this website (website cookies)
‍Our websites use so-called “cookies”. Cookies are small text files and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or are automatically deleted by your web browser. In some cases, cookies from third-party companies can also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services provided by the third-party company (e.g. cookies to process payment services). Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or to display advertising. Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions requested by you (functional cookies, e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) are stored on the basis of Article 6 (1) (f) GDPR, unless another legal basis is provided. The website operator has a legitimate interest in Storage of cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the cookies in question are stored exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR); consent can be withdrawn at any time. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for specific cases or in general, and activate the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this website may be limited. Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you separately as part of this privacy policy and, if necessary, request consent.

‍server log files
‍The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are: · Browser type and browser version operating system used referrer URL host name of the accessing computer · time of server request · IP address. eA combination of this data with other data sources is not carried out. This data is collected on the basis of art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website — for this purpose, the server log files must be collected.
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‍contact form
‍If you send us inquiries via the contact form, we will store your details from the enquiry form, including the contact details you provided there, for the purpose of processing the enquiry and in case of follow-up questions. We will not share this data without your consent. This data is processed on the basis of Art. 6 para. 1 lit. b DSGVO, provided that your request is related to the fulfilment of a contract or is necessary to carry out contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f DSGVO) or on your consent (Art. 6 para. 1 lit. ADSGVO) if this has been queried. The data you enter in the contact form will remain with us until you ask us to delete it, withdraw your consent to store it or the purpose for data storage ceases to apply (e.g. after the processing of your data has been completed by you request). Mandatory legal provisions — in particular retention periods — remain unaffected.

‍Request by email or phone.
‍If you contact us by e-mail or telephone, your request, including all resulting personal data (name, request), will be stored and processed by us for the purpose of processing your request. We will not share this data without your consent. This data is processed on the basis of Article 6 (1) (b) GDPR, provided that your request is related to the fulfilment of a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 para. 1 lit. f DSGVO) or on your consent (Art. 6 para. 1 lit. a DSGVO) if this has been queried. The data sent by you to us via contact requests remains with us until you ask us to delete it, revoke your consent to store it or the purpose for data storage ceases to apply (e.g. after your request has been processed) .Mandatory legal provisions — in particular legal retention periods — remain unaffected.

‍Microsoft Booking
‍You can make appointments with us on our website. We use the “Booking” tool to book appointments. The provider is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA (hereinafter referred to as “Booking”). To book an appointment, enter the requested data and the desired date in the form provided for this purpose. The data entered will be used for planning, carrying out and, if necessary, following up on the dates. The data you have entered will remain with us until you request us to delete it, withdraw your consent to storage or the purpose for data storage ceases to apply. Mandatory legal provisions — in particular retention periods — remain unaffected. The legal basis for data processing is Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in making appointments with interested parties and customers as uncomplicated as possible. If consent has been requested, Article 6 (1) (a) GDPR is the legal basis for data processing; consent can be withdrawn at any time. Data transmission to the USA is based on the standard contractual clauses of the EU Commission.

‍Order processing contract
‍We have concluded an order processing contract with Bookings. This is a contract required by data protection law, which ensures that Bookings only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR. 

5. Analysis tools and advertisingGoogle Tag Manager
‍We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create user profiles, does not store cookies and does not carry out any independent analyses. It is only used to manage and play out the tools integrated via it. However, Google Tag Manager collects your IP address, which can also be transferred to Google's parent company in the United States. Google Tag Manager is used on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in quickly and easily integrating and managing various tools on his website. If a corresponding consent has been requested, processing is carried out exclusively on the basis of Article 6 (1) (a) GDPR; consent can be withdrawn at any time.

‍Google Analytics.
‍This website uses features of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, length of stay, operating systems used and origin of the user. This data may be summarized by Google in a profile that is assigned to the respective user or their device. Google Analytics uses technologies that enable the user to be recognized for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there. The use of this analysis tool is based on Article 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. If a corresponding consent has been requested (e.g. consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO, the consent can be withdrawn at any time. Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

‍IP anonymization
‍We have activated the IP anonymization function on this website. As a result, your IP address is abbreviated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with additional services related to website activity and Internet usage. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.

‍Browser plugin
‍You can prevent Google from collecting and processing your data by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.For more information on how Google Analytics handles user data, please see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

‍Order processing
‍We have concluded a contract with Google for order processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

‍Demographics in Google Analytics
‍This website uses the “demographic characteristics” feature of Google Analytics to be able to show website visitors suitable advertisements within the Google advertising network. As a result, reports can be created that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google and from visitor data from third parties. This data cannot be attributed to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the “Objection to data collection” section.

‍Google Analytics commerce tracking
‍This website uses the “e-commerce tracking” feature of Google Analytics. With the help of e-commerce tracking, the website operator can analyze the buying behavior of website visitors to improve their online marketing campaigns. This includes information such as orders placed, average order values, shipping costs and the time from viewing to buying a product. This data can be summarized by Google under a transaction ID that is assigned to the respective user or their device.

‍Storage period
‍User and event level data stored by Google, which is linked to cookies, user identifiers (e.g. user ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID), is anonymized or deleted after 14 months. Details can be found at the following link: https://support.google.com/analytics/answer/7667196?hl=de

‍Google Ads
‍The operator of the website uses Google Ads. Google Ads is an online advertising program from Google Ireland Limited (“Google”), GordonHouse, Barrow Street, Dublin 4, Ireland. Google Ads allows us to place ads on the Google search engine or on third-party websites when the user enters specific search terms on Google (keyword targeting). It is also possible to place targeted ads based on user data that Google has (e.g. location data and interests; target group targeting) .As a website operator, we can quantitatively evaluate this data, for example by analyzing which search terms have led to the display of our ads and how many ads have led to corresponding clicks. The use of Google Ads is based on Art. 6 para. 1 lit. et seq. GDPR The website operator has a legitimate interest in marketing the operator's services and products as effectively as possible.

Data transfer to the USA is based on the European Commission's Standard Contractual Clauses (SCC). Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.

‍Google Remarketing
‍This website uses the features of Google Analytics Remarketing. The provider of these solutions is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Google Remarketing analyses your usage behavior on our website (e.g. clicks on certain products) in order to assign you a specific advertising target group and then show you suitable online offers when you visit other online offers (remarketing or retargeting) .It is also possible to use the advertising target groups generated with Google Remarketing with to link cross-device functions from Google. This makes it possible to display interest-based advertising messages tailored to you, depending on your previous usage and browsing behavior, both on a device (e.g. mobile phone) and on any of your devices (e.g. tablet or PC). If you have a Google account, you have the option to object to personalized advertising at the following link: https://www.google.com/settings/ads/onweb/.Die Use of Google Remarketing is based on Art. 6 para. 1 lit. et seq. GDPR. The website operator has a legitimate interest in marketing the operator's products as effectively as possible. If a corresponding declaration of consent has been obtained, processing is carried out exclusively on the basis of Art. 6 para. 1lit. a GDPR; the consent given can be withdrawn at any time. Further information and the relevant data protection regulations can be found in Google's privacy policy at: https://policies.google.com/technologies/ads?hl=de.
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‍Formation of target groups with customer reconciliation.
To create target groups, we use, among other things, the customer reconciliation function of Google Remarketing. To do this, we transfer certain customer data (e.g. email addresses) from our customer lists to Google. If the customers in question are Google users and logged into their Google account, they will be shown appropriate advertising messages within the Google network (e.g. on YouTube, Gmail or in a search engine).

‍Google conversion tracking
This website uses Google conversion tracking. The provider of this service is Google IrelandLimited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. With the help of Google conversion tracking, we are able to recognize whether the user has taken certain actions. For example, we can analyze how often which buttons on our website have been clicked on and which products are reviewed or purchased particularly frequently. The purpose of this information is to generate conversion statistics. We learn how many users clicked on our ads and what actions they took. We do not receive any information that would allow us to personally identify users. Google as such uses cookies or comparable recognition technologies for identification purposes. We use Google Conversion Tracking on the basis of Art. 6 para. 1 lit. ff. GDPR. The operator of the website has a legitimate interest in analyzing user behavior with the aim of optimizing both the website and the operator's advertising. If a corresponding declaration of consent has been obtained (e.g. to store cookies), processing is carried out exclusively on the basis of Art. 6 (1) lit. a GDPR; the consent given can be withdrawn at any time. Further information on Google Conversion Tracking can be found in Google's privacy policy at: https://policies.google.com/privacy?hl=de

‍Facebook Pixel
‍This website uses Facebook visitor action pixels to measure conversion. The provider of this service is FacebookIreland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the collected data is also transferred to the USA and other third countries. This allows the behavior of site visitors to be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. As a result, the effectiveness of Facebook ads can be evaluated for statistical and market research purposes and future advertising measures can be optimized. The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook uses the data for its own advertising purposes, in accordance with Facebook data usage policy This allows Facebook to display advertisements on Facebook pages and outside of Facebook. This use of data cannot be influenced by us as the site operator. The use of Facebook pixels is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in effective advertising measures, including social media. If appropriate consent has been requested (e.g. consent to the storage of cookies), processing is carried out exclusively on the basis of Article 6 (1) (a) GDPR; consent can be withdrawn at any time.
Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.In Facebook's privacy policy, you can find further information on how to protect your privacy: https://de-de.facebook.com/about/privacy/.You can also deactivate the “Custom Audiences” remarketing feature in the ad settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You must be logged in to Facebook to do so. If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.

‍6. Newsletter data for the newsletter
‍If you would like to subscribe to the newsletter offered on the website, we need an email address from you and information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. Further data is not collected or is only collected on a voluntary basis. We use this data exclusively to send the requested information and do not share this data with third parties. The data entered in the newsletter subscription form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to store the data, the e-mail address and their use to send the newsletter at any time, for example by clicking on the “unsubscribe” link in the newsletter. The lawfulness of the data processing carried out up to that point remains unaffected. The data stored with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter or from the newsletter service provider and delete it from the newsletter mailing list after you unsubscribe from the newsletter or after the purpose has ceased to be used. We reserve the right to remove e-mail addresses from our newsletter mailing list at our own discretion within the scope of our legitimate interest in accordance with Art. 6 (1) (f) GDPR. After you unsubscribe from the newsletter mailing list Your email address can be blacklisted by us or the newsletter service provider to prevent future mailings. The data from the blacklist is only used for this purpose and is not combined with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Storage in the blacklist is indefinite.

‍You can object to storage if your interests outweigh our legitimate interest.  

‍7. Plugins and ToolsYouTube with advanced data protection integration
‍Our website embeds videos from the YouTube website. The operator of the website is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. We use YouTube in extended data protection mode. According to YouTube, this mode ensures that YouTube does not store any information about visitors to this website before they watch the video. However, this does not necessarily mean that the transfer of data to YouTube partners can be ruled out due to the extended data protection mode. Regardless of whether you're watching a video, YouTube, for example, always connects to the Google DoubleClick network. As soon as you play a YouTube video on this website, a connection is established to the YouTube servers. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account while visiting our website, you enable YouTube to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. In addition, after you have started playing a video, YouTube can place various cookies or comparable recognition technologies (e.g. device fingerprinting) on your device. In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to create video statistics to improve the usability of the website and prevent fraud attempts. After playing a YouTube video, further data processing processes may be triggered which are beyond our control. The use of YouTube is based on our interest in presenting our online content in an appealing way. According to Art. 6 para. 1lit. f GDPR, this is a legitimate interest. If a corresponding consent has been obtained, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be withdrawn at any time. Further information on the handling of user data on YouTube can be found in YouTube's privacy policy at: https://policies.google.com/privacy?hl=de.

‍8. eCommerce and payment providersProcessing of data (customer and contract data)
We collect, process and use personal data only to the extent necessary to establish, structure or change the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures. We collect, process and use personal data about the use of this website (usage data) only to the extent necessary to enable or bill the user to use the service. The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory storage periods remain unaffected.

Data transmission upon conclusion of contract for online shops, retailers and shipping of goods
‍We only transfer personal data to third parties if this is necessary as part of contract processing, for example to the companies entrusted with the delivery of the goods or the bank responsible for payment processing. Further transmission of data will not take place or will only take place if you have expressly agreed to the transfer. Your data will not be passed on to third parties without express consent, for example for advertising purposes. The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data to fulfill a contract or pre-contractual measures.

‍Data transfer upon conclusion of contract for services and digital content.
‍We only transfer personal data to third parties if this is necessary as part of the processing of the contract, for example to the credit institution responsible for payment processing. No further transmission of data takes place or only if you have expressly consented to the transfer.Your data will not be passed on to third parties without express consent, for example for advertising purposes. The basis for data processing is Art. 6 para. 1 lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures are permitted.

‍9. Audio and video conferencing data processing
‍Among other things, we use online conference tools to communicate with our customers. The tools we use in detail are listed below. When you communicate with us via video or audio conference via the Internet, your personal data is collected and processed by us and the provider of the respective conference tool. The conference tools collect all data that you provide/use to use the tools (e-mail address and/or your telephone number). In addition, the conference tools process the duration of the conference, start and end (time) of participation in the conference, number of participants and other “context information” in connection with the communication process (metadata). In addition, the provider of the tool processes all technical data required to process the online communication. This includes in particular IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or loudspeaker, and the type of connection. If content is exchanged, uploaded or made available in any other way within the tool, it is also stored on the servers of the tool providers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails uploaded photos and videos, files, whiteboards, and other information that is shared while using the service. Please note that we have no full influence on the data processing processes of the tools used. Our options are largely based on the corporate policy of the respective provider. For further information on data processing by the conference tools, please refer to the privacy statements of the tools used in each case, which we have listed below this text.

‍Purpose and legal basis
‍The conference tools are used to communicate with prospective or existing contract partners or to offer certain services to our customers (Art. 6 (1) (b) GDPR). Furthermore, the use of the tools serves to generally simplify and speed up communication with us or our company (legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO). If consent has been requested, the relevant tools are used on the basis of this consent; consent can be withdrawn at any time with effect for the future.
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‍Storage period
‍The data collected directly by us via the video and conference tools will be deleted from our systems as soon as you request us to delete it, withdraw your consent to storage or the purpose for data storage ceases to apply. Saved cookies remain on your device until you delete them. Mandatory legal retention periods remain unaffected. The storage period of your data, which is stored by the operators of the conference tools for their own purposes, has an effect. For details, please contact both operators of the conference tools directly.

‍Conference tools used
‍We use the following conference tools: Microsoft Teams We use Microsoft Teams. The provider is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. For details on data processing, see the Microsoft Teams privacy statement: https://privacy.microsoft.com/de-de/privacystatement.

‍Conclusion of an order processing contract
‍We have concluded an order processing agreement with the provider of Microsoft Teams and fully implement the strict requirements of the German data protection authorities when using Microsoft Teams.